Return and Refund Policy
Last updated: November 23, 2021
Thank you for shopping at Doll Life Co.
If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns. This Return and Refund Policy has been created with the help of the Return and Refund Policy Generator.
The following terms are applicable for any products that You purchased with Us.
Interpretation and Definitions
Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions
For the purposes of this Return and Refund Policy:
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Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Doll Life Co.
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Goods refer to the items offered for sale on the Service.
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Orders mean a request by You to purchase Goods from Us.
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Service refers to the Website.
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Website refers to Doll Life Co, accessible from dolllifeco.com
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You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Your Order Cancellation Rights
You are entitled to cancel Your Order within 5 days without giving any reason for doing so. Keep in mind processing time for an order is roughly about 1-2 days so once item is shipped order cannot be cancelled.
In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:
- By email: dolllifecompany@gmail.com
We will follow up with you no later than 7 days from the day on which We receive the returned Goods. We will use the same means of info as You used for the Order, and You will not incur any fees.
Conditions for Exchange
- No Exchanges!
Returning Goods
Here at DLC all items are non refundable! Please make sure you order your correct size when shopping Doll Life Co. Store credit only!
Contact Us
If you have any questions about our Returns and Refunds Policy, please contact us:
- By email: dolllifecompany@gmail.com